Data Protection Policy

LeoVegas Privacy Policy

Your personal information is invaluable to us. At LeoVegas, every piece of your data is stored with the highest level of security. Read this policy to understand how we protect your privacy.

Last Updated: January 2026 Language: Bengali (bn-BD) Estimated reading time: ~8 minutes
GDPR Compliant Encrypted Data Not sold to third parties

01. Introduction & Purpose

This Privacy Policy ("Policy") LeoVegas This policy outlines our commitment to collecting, using, storing, and protecting the personal data of users on the platform — namely the leovegas.ceo website and mobile app.

Your privacy is not just a legal obligation for us — it is a core part of our values. leovegasWhen you create an account, make a deposit, or play games on leovegas, you share certain information with us. You have the right to know how we use that information.

By using this site, you agree to the terms of this Policy. If you have any questions, please contact our support team.

In brief: LeoVegas never sells your information to third parties. Your data is used solely to improve our services and ensure your security.

02. What Data We Collect

LeoVegas collects information at various stages and through multiple channels. We collect:

Type of data Time of collection Requirements
Name, date of birth At the time of registration Age verification & KYC
Email Address At the time of registration Account Communication
Phone number At the time of registration Security verification
Payment information During deposits/withdrawals Transaction processing
IP Address Each session Security & fraud prevention
Device information During App/Web Use Experience Optimization
Gaming History Play Time Responsible Gaming Monitoring

We only collect information that is strictly necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.

03. How Your Data Is Used

leovegas Your information is used for the following purposes:

  • Account Management: For registration, login, password reset, and account verification.
  • Payment processing: To process deposits and withdrawals.
  • Customer Support: To review your history and resolve any issues quickly.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Bonuses & promotions: To send you relevant offers tailored to your preferences.
  • Responsible Gaming: To identify and support problematic gaming behaviour.
  • Legal Compliance: To meet regulatory requirements.

Assurance: Your information is never sold or transferred to third parties for advertising purposes.

04. Data Storage & Retention

LeoVegas retains your information only for as long as necessary. General guidelines:

  • Active account data is retained for the full duration the account remains active.
  • Even after an account is closed, certain data may be retained for 5–7 years to meet legal requirements.
  • Transaction records are retained in accordance with financial regulatory requirements.
  • If marketing consent is withdrawn, the relevant data is deleted without delay.

All data is stored on secure servers. We conduct regular data audits and safely dispose of any information that is no longer needed.

05. Cookie Policy

The LeoVegas website and app use cookies and similar technologies. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics cookies: To improve site performance — no personal data involved.
  • Marketing cookies: To show you relevant offers — you can opt out at any time.

Your Control: You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.

06. Sharing Data with Third Parties

leovegas In limited circumstances, data may be shared with certain third parties:

  • Payment processor: To complete transactions — only the necessary information.
  • Game Providers: For game management purposes — kept anonymous.
  • Law Enforcement: Legal obligation — by court order.
  • Security provider: To prevent fraud and money laundering.

These third parties are contractually bound to comply with LeoVegas's privacy standards. They may not use your information for their own purposes.

Please note: LeoVegas never sells your personal information to advertisers or marketers.

07. Your Data Rights

You have several important rights regarding your personal information. LeoVegas These rights are respected:

Right to access

You may request to know what information we hold about you.

Right to rectification

You may request correction of any inaccurate or outdated information.

Right to erasure

You may request deletion of your data in certain circumstances.

Right to Object

You may object to marketing messages or specific uses of your data.

Right to portability

You may request a copy of your data in a portable format.

Right to Restriction

You may request that processing of your data be restricted in certain cases.

To exercise any of these rights, please contact our support team. Requests will be processed within 30 days.

08. Security Measures

To Protect Your Data leovegas Employs multiple layers of security:

  • 256-bit SSL/TLS Encryption: All data transmissions are secured.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS protection: Server-level security.
  • Regular security audits: Tested by independent experts.
  • Staff Training: Our team is regularly trained on data privacy.
  • Access Controls: Only authorized staff can access the relevant data.

In the event of a data breach: In the event of a security incident, we will notify affected members within 72 hours and take immediate action.

09. Data Relating to Minors

LeoVegas Strictly refrains from providing services to anyone under 18. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account:

  • The account will be closed immediately.
  • All associated data will be securely deleted.
  • Any balance will be forfeited.

If parents suspect their child is using leovegas, please contact our support team immediately.

10. Policy Updates & Contact

LeoVegas may update this Privacy Policy from time to time. When changes are made:

  • This page will be updated with the revised date.
  • Members will be notified by email of any significant changes.
  • Continued use of the site after changes have been made constitutes acceptance of the updated policy.

If you have questions about this policy or wish to exercise your rights, please reach out to our customer support. Our support team is available 24/7 to assist you.

Contact: Submit any privacy-related requests through leovegas support channels — via email or live chat.

Your LeoVegas How secure is your data

We are committed to protecting your privacy not just in words, but in action.

Military-grade encryption

Every transaction and personal detail you share is protected with 256-bit SSL encryption — the same standard used by banks.

Sale of data is prohibited

Leovegas never sells your personal information to advertisers or any other third parties.

Regular security audits

Independent security experts regularly audit the LeoVegas systems. Any vulnerabilities identified are addressed immediately.

Control Over Your Data

View, update, or request deletion of your data at any time — full control is in your hands.

Clear communication in Bengali

Get answers to any privacy-related questions anytime. Our support team is available 24/7.

International Standards

LeoVegas follows international data protection standards. Your rights are safeguarded in line with globally recognized benchmarks.

With Confidence LeoVegas Enjoy

You've read our Privacy Policy. Now join LeoVegas with complete peace of mind. Your data is protected and your fun is guaranteed.

Data is secured SSL Encrypted No data selling
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